I just designed my Product and submitted my order. What are the next steps?

There is a one-week window when changes can be made to your order before your Order is submitted to the factory for production. The e-mail address and password used while configuring your Model will be your login for AEC Order page . Here, you can immediately submit your order, or make changes during the one-week window. A Cutomer Service Representative will be in touch shortly after your order is confirmed to guide you through payment, document signing and delivery logistics.

When will my order begin production?

After your order is confirmed and submitted to the factory, we will begin scheduling production for your order. The most current production timing can be found in the AEC Order page page. Before your order is confirmed, this is your best resource for delivery timing. AEC will always assume that you prefer the fastest delivery possible, unless you specify differently delivery time. Once your order is confirmed we will keep you up to date in AEC Order page and our Customer Service Representative will be happy to provide updates as well.